Our Services

Qualitative Research

Qualitative research can provide critical insights for better understanding your customers. We possess the skills and real-world experience necessary to help you understand the expectations, perceptions and motivations of your customers. Our research professionals utilize the latest in specialized research techniques to give you the best possible results.

In-Person Interviewing
Our Interviewers are professional researchers with rich real-world experience. Our national roster of over 20 approved field agencies is continually updated, giving you complete geographic flexibility in your intercept or central location research projects. We maintain strong partnerships with this extensive network of data collection agencies.

Data Processing
The Data Processing Department at ERC is responsible for the coding, editing and processing of research data using a state-of-the-art system for tabulation.

Quality of Data Analysis

At ERC, we also add value because of our quality of analysis. Our analysts are familiar with a range of industries due to their diverse backgrounds and the wide range of studies they have done. They maintain a strong working knowledge of both current consumer and business trends. We believe our value-added analytical approach and rich experienced professionals is a major competitive advantage for ERC.

ERC's clients rely on our reports and presentations to make critical business decisions. Our reports are on-target and provide the decision-maker with all the tools needed to make sound business decisions. All reports can be presented English.